So as I detailed in your original post, I can check if something happened with your account. I just need your UID to review. This is found at the end of your stats link (https://stats.warbrokers.io/players/i/<UID>).
Your UID would be 653221b1bfea716e15b98d35. It's the unique identifier of your account, meaning that if two people have the same name you can always tell which account you are looking for.